Services

Understanding the needs of customers and providing quality services is at the heart of any successful implementation.
- Veselin Pavlov
Manager

Implementation and training

Initial analysis of the current situation, detection of potential “bottleneck” places that need optimization. Preparation of a plan for the implementation of clearly defined scope of business processes, allocation of responsibilities and duration of the stages. Expert advice on the conversion and import of business data from legacy software. Upgrading and customization through development of additional functionalities, modification of document prints and visualization of operational reports. Integration with hardware and other systems: Accounting Software, CAD / CAM, Scada, E-Invoice, Fiscal / Label Printers, Scales, Dosing Systems, and more. Training of different users on site at the customer or online, providing a manual for work.

Software support and update

Access to a consulting center in case of need for help regarding any issues or questions related to the operation of the system functionality. Guaranteed quick & rapid response in case of performance or other issues. Maximum quick intervention through remote access and periodic on-site visits. Assisting the customer in managing users’ access to various features and data. Software update provided in case of mandatory legal amendments. Periodically adding new functionalities and reports. Periodic prophylaxis of the operating system, usage audit and generated data. Preparation of recommendations for better and optimal operation and utilization of N.E.X.T.

Cloud Services

Modern technology allows us to offer the administration of the N.E.X.T. in our datacenter. You can rely on securely stored business data and access management. You can rely on securely and reliably stored business data and access control. The Data Center covers all rules and world standards in terms of operational and data security. Get rid of the  complex administration of servers and databases,as well as the costs it generates, and concentrate entirely on your business and customer service. Hosting online services and mobile apps – creating and managing orders, accessing various features directly through a mobile device (phone or tablet).  

10+ years of experiences for give you better result.

+359 52 303026